Reference

Legal terms for your maxx77 account

maxx77 Legal sets out how account access, wallet records and personal data are handled when you use our service in Indonesia.

Indonesia policy termsPhone verificationData request pathDANA and QRIS records
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maxx77 Legal terms for your maxx77 account
POLICY CONTACT

Get help with Legal account questions

A clear contact route matters when a Legal question affects your account or a wallet record.

Account policy help Use the account help route when you need to ask how Legal terms affect access, phone verification or an account decision. Include your registered phone number and the date of the event so we can locate the relevant account record.
Wallet record check For a DANA, OVO, GoPay or QRIS question, send the payment reference shown in your account rather than sharing a wallet password. We use that reference to check status, ownership details and the related Legal handling route.
Data request route Ask through account support when you want to access, correct or question personal data held for your account. State the exact change you need, and keep your registered phone available if an identity check is required.
DATA PRACTICE

How we handle Legal requests

Legal requests are handled against the account details and transaction references we already hold, so the request can be checked without asking you to repeat unrelated information.

Data collection

We collect the account details needed for registration, phone verification and account access. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may be connected to the account record for checking.

Cookie controls

Cookies can keep sign-in continuity and selected page settings working on your device. Check your browser controls if you want to remove them, then expect some account pages to request the sign-in step again.

Account security

Phone verification is completed before account access, helping us connect the account to the contact detail you supplied. Do not share verification codes or wallet passwords through a support message.

Record retention

We retain account and transaction records for the period needed to handle access, payment checks, disputes and applicable Legal duties. A request may require us to keep a relevant record while that matter is being assessed.

Correction requests

If your name, phone detail or another account field is incorrect, contact us with the field that needs changing. We may verify ownership first, then update the record when the request matches the account evidence.

Who to contact

Use the account support route for questions about data, cookies, retention, access or policy wording. Give one clear request per message and include the account reference or registered phone detail where relevant.

Answers about maxx77 Legal terms

These Legal answers cover the questions we expect you to ask before opening an account or requesting a change. They explain the practical steps around eligibility, data, cookies, wallet records and contact details without replacing the current policy wording. Access depends on local law, so check the terms that apply to your location and use account support when a specific case needs review.

Legal covers account access, phone verification, personal data, cookies, payment references, record retention and requests for correction or access. It also explains that access is available where local law permits. Read the current policy wording before opening an account, especially if your location or account details change.

Yes. Legal handling can include the transaction reference connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use the reference to check a payment question or account record. Do not send a wallet password when asking for a status check.

You submit your account details and complete phone verification before access. This connects the account to the contact detail you supplied and supports account checks. Keep the registered phone available if we need to confirm ownership during a Legal request or account change.

Where local law permits, you can ask what personal data is held for your account or request a correction. Use account support, name the exact record or field, and include your registered phone detail. We may verify ownership before handling the request.

Cookies may support sign-in continuity and remember selected page settings on your device. Browser controls can remove them, but the account may ask you to sign in again afterward. Cookie questions belong in the Legal contact route alongside data and access requests.

We retain records for the period needed to handle account access, payment checks, disputes and applicable Legal duties. The relevant period can depend on the record and local requirements. Ask account support about a specific record and include its transaction reference where available.

Use the account support route and explain which access decision you are asking about. Include your registered phone detail, the date of the decision and any related reference. We assess the request under the current Legal terms, and access depends on local law.

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