How Privacy Rules Apply to Wallet Records
Our Privacy Policy covers the account details, device signals and transaction references needed to provide account access and protect wallet activity. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment status, reference numbers and confirmation details so a
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pending entry can be matched to your account. We use these records for account checks, support replies and security review, not for unrelated profile building. You can ask us which data is held and why it is needed. Access and eligibility depends on local law, and
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requests from Yogyakarta or elsewhere in Indonesia follow the same stated contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.